Privacy policy

Website Privacy Policy

Informacines sistemos ir technologijos, UAB takes care of protecting your data. We comply with the General Data Protection Regulation of the European Union (GDPR) and other data protection laws that we collect, use and store in our company.

1. Privacy Policy

Our Privacy Policy answers the main questions about how we collect, use and store data. If you have any questions, our data protection officer (DPO) is ready to help you as explained below.

Please read our Privacy Policy carefully:

  • For Users and Guests
  • Cookie Policy
  • For E-mail and Social Networks
  • For registered Users
  • For Newsletters

2. Our contacts

If you have any questions, comments, or complaints about the way we collect, use and store data, our data protection officer (DPO) is ready to assist you. If you need any help, please e-mail us to GDPR@bacloud.com.

3. My rights

If you want to take the steps below, please contact our data protection officer (DPO), the contacts are stated in point 2 of this Privacy Policy. Please note that these rights are subject to statutory conditions and exceptions:

  • To request disclosure of your data;
  • To submit a request to correct your available data;
  • To submit a request to delete your available data;
  • To request restrict access to or delete your available data;
  • To dispute the collection, use, and storage of your data in our company;
  • To request to export your data or transfer it to another company;
  • To submit a complaint to the State Data Protection Inspectorate;
  • To revoke the consent given at any time.

Privacy Policy for Users and Guests

Informacines sistemos ir technologijos, UAB takes care of protecting your data. We comply with the General Data Protection Regulation of the European Union (GDPR) and other data protection laws that we collect, use and store in our company.

1. How should I read this Privacy Policy?

Our Privacy Policy answers the main questions about how we collect, use and store data. If you have any questions or any part of this paper is unclear, our data protection officer (DPO) is ready to assist you as described in Chapter 14 of the Privacy Policy. Please note that any form of the word “we” in the Privacy Policy refers to our Company as specified in Section 2 of the Privacy Policy.

2. Who is responsible for my data protection?

We are: Informacines sistemos ir technologijos, UAB;
Our company code: 300536563;
Our address: Pramones 15, Siauliai;
E-mail: GDPR@bacloud.com;
Phone: +37070035001.

3. Why do you collect data about me?

We provide public access to the website www.cloudlix.com (hereinafter referred to as “Website”) and social networking accounts (Facebook, Twitter, and LinkedIn) (hereinafter referred to as “Social networking accounts”), also we do support, improve and ensure their safety. For these reasons, we use cookies on the Website. More information about the cookies used on the website can be found in the Cookie Policy. More information about cookies used on social networks can be found in the Privacy Policy of the relevant social network.

If you submit a request, complaint, or request to us by e-mail, post, or on social networks, or as you use our services, we will store your data in accordance with the Privacy Policy for inquiries, requests, or complaints.

4. What data do you collect, use and store about me?

You do not have to provide us with any data when browsing our website. Please note that when you browse our website, we mainly receive anonymous data about your browsing trends and demographic data.

5. Do you use cookies?

Yes. We use cookies as specified in the Cookie Policy.

6. What data do you collect about me from other sources and what are these sources?

We do not collect your data from other sources.

7. What is the legal basis for collecting data about me?

We collect data about you legally because you have agreed to enable cookies of your choice (GDPR, Article 6, p. 1).

8. Do you collect sensitive data about me?

Your sensitive data is not collected.

9. Do you conduct automated decision-making or profiling based on my data?

Automatic decision-making is not made, you are not profiled.

10. Do you share my data with other entities?

We share data with the following:

  • Our service providers providing IT, Website functionality, and support services, to the extent that is needed to ensure the provision of such third-party services;
  • Public or private subjects that carry out audits or inspections, where such checks are common practice and the persons receiving the data have assumed obligations for non-disclosure of such data.

11. Do you share my data with entities outside the European Economic Area (the European Economic Area comprises all EU member states and Norway, Iceland, and Liechtenstein)?

We do not share your data with entities outside the European Economic Area.

12. How long do you store my data?

We store data related to cookies as stated in the Cookie Policy.

13. What action can I take on my data that you store in your company?

If you want to take the steps below, please contact our data protection officer (DPO), the contacts are stated in Chapter 14 of this Privacy Policy. Please note that these rights are subject to statutory conditions and exceptions.

  • To submit a request to get access to your available data;
  • To submit a request to correct your available data;
  • To submit a request to delete your available data that has no legal basis;
  • To request restrict access to or delete your available data that has no legal basis;
  • To dispute the collection, use, and storage of your data in our company;
  • To request the export of your data;
  • Submit a complaint to the State Data Protection Inspectorate (more information on vdai.lrv.lt/en);
  • Consent given may be revoked at any time.

14. How can your data protection officer (DPO) help me?

If you have any questions, comments, or complaints about the way we collect, use and store data, our data protection officer (DPO) is ready to assist you. If you need any help, please e-mail us at GDPR@bacloud.com.

Cookie Policy

1. What are cookies?

Cookies are small text files that are stored on your device (e. g. computer, mobile phone, or tablet) when you browse various websites. Other technologies, including the data that is stored on web browsers or devices, also other identifiers associated with your device, and other software are used for similar purposes. Cookies are used to make websites work better and more efficiently. In this Privacy Policy, all of the above-mentioned technologies are referred to as “Cookies”.

2. Why do you use cookies?

We use cookies:

  • To ensure that the website works the way it has to;
  • To improve the performance of the website;
  • To constantly improve the website to make it even more attractive to you;
  • To analyze how users use our website.

3. What types of cookies do you use?

Mandatory Cookies

These cookies are mandatory for the operation of the website and ensure its security, they cannot be disabled. These cookies do not store any of your data that could be used to identify you and are deleted upon leaving the website.

Analytical Cookies

Analytical cookies collect data about the use of the website and help improve its operation. For example, analytical cookies can show the most frequently visited pages, help to record the occurring problems, and show whether the advertising displayed on the website is effective. Analytical cookies do not collect any personal data, and all data collected by these cookies is generalized and anonymous.

Functional Cookies

Functional cookies let the website memorize your choices and provide enhanced and more tailored features. Functional cookies also fix the changes you make, e. g., the individualization of a particular website, as well as in other cases, e. g., when you watch a video or leave a comment. Functional cookies do not track your actions on other websites.

4. What cookies do you use?

The cookies we use:

Cookie Category Cookie Name Cookie Expiration Cookie Explanation
Mandatory Cookies pll_language 1 Year Used to remember the language selected by the user when he comes back to visit again the website. More information can be found here
WHMCSQjSQF2MVUYTJ Until the Browser is Closed The cookie is used to recognize the visitor regardless of whether (s)he has an account, uses different browsers, etc. Cookies are used to improve the experience when shopping in an e-shop.
Functional Cookies
Analytical Cookies _ga, _gid, _gat, _gat_UA-41496210-1, _gcl_au From 10 Minutes up to 2 Years Google collects primary user data that does combine the main settings of Google visitor accounts. These cookies are used to improve the experience when shopping in an e-shop. More information about Google cookies can be found here.

E-mail and Social Networks Privacy Policy

Informacines sistemos ir technologijos, UAB takes care of protecting your data. We comply with the General Data Protection Regulation of the European Union (GDPR) and other data protection laws that we collect, use and store in our company.

1. How should I read this Privacy Policy?

Our Privacy Policy answers the main questions about how we collect, use and store data. If you have any questions or any part of this paper is unclear, our data protection officer (DPO) is ready to assist you as described in Chapter 14 of the Privacy Policy. Please note that any form of the word “we” in the Privacy Policy refers to our Company as specified in Section 2 of the Privacy Policy.

2. Who is responsible for my data protection?

We are: Informacines sistemos ir technologijos, UAB;
Our company code: 300536563;
Our address: Pramones 15, Siauliai;
E-mail: GDPR@bacloud.com;
Phone: +37070035001.

3. Why do you collect data about me?

We manage the inquiries, requests, and complaints you send us by e-mail, post, through social networks, or directly on the website where requests are submitted. In order to respond appropriately to your inquiries, requests, or complaints, we must collect, use and store information about you.

4. What data do you collect, use and store about me?

When you make inquiries, requests, or complaints, we collect the following data about you:

  • Your post and e-mail address or social network profile name, name, surname, company, or phone, depending on the way you make an inquiry to us;
  • The subject of inquiry;
  • Date of inquiry;
  • Content of the inquiry;
  • Additional inquiry files;
  • Answer to your inquiry;
  • Other information you provided yourself.

5. What kind of information should I give you and why?

By submitting an inquiry to our website by contact e-mail, you should provide your name, surname, company, phone number, e-mail address, or other contact details, the content of the inquiry, and other relevant information. You may be requested to provide further information about yourself so that we can respond to your inquiry in a suitable way.

6. What data do you collect about me from other sources?

We do not collect your data from other sources.

7. What is the legal basis for collecting data about me?

We collect information about you legally because we have a legal obligation to protect inquiries, requests, and complaints (Article 6, GDPR 1 p.).

8. Do you collect sensitive data about me?

Sensitive data about you is not collected and we also ask you not to provide it. If you provide us with such information, we will assume that you have given your consent to the processing of such personal data of yours (GDPR, Article 9. 2 p.).

9. Do you conduct automated decision-making or profiling based on my data?

Automatic decision-making is not made, you are not profiled.

10. Do you share my data with other entities?

Your data can be transmitted to:

  • Legal service companies, lawyer’s offices;
  • Companies providing data repositories and similar services;
  • If the inquiry, request, or complaint is sent by e-mail, the content is transmitted to the e-mail service provider;
  • Private entities carrying out audits or inspections and/or state or municipal authorities assume obligations in the field of data protection due to non-disclosure of data.

11. Do you share my data with entities outside the European Economic Area (the European Economic Area comprises all EU member states and Norway, Iceland, and Liechtenstein)?

We do not share your data with entities outside the European Economic Area.

12. How long do you store my data?

Data related to you will be stored in accordance with the Index of Retention Periods for General Documents approved by the Chief Archivist of the Republic of Lithuania or the limitation period applicable to the relevant legal relations.

13. What action can I take on my data that you store in your company?

If you want to take the steps below, please contact our data protection officer (PDO), the contacts are stated in Chapter 14 of this Privacy Policy. Please note that these rights may be subject to statutory exceptions and restrictions.

  • To request disclosure of your data;
  • To submit a request to correct your available data;
  • To submit a request to delete your available data;
  • To request restrict access to or delete your available data;
  • To dispute the collection, use, and storage of your data in our company;
  • To request to export your data or transfer it to another company;
  • Submit a complaint to the State Data Protection Inspectorate (more information on vdai.lrv.lt/en);
  • To revoke the consent given at any time.

14. How can your data protection officer (DPO) help me?

If you have any questions, comments, or complaints about the way we collect, use and store data, our data protection officer (DPO) is ready to assist you. If you need any help, please e-mail us at GDPR@bacloud.com.

Registered Users Privacy Policy

Informacines sistemos ir technologijos, UAB takes care of protecting your data. We comply with the General Data Protection Regulation of the European Union (GDPR) and other data protection laws that we collect, use and store in our company.

1. How should I read this Privacy Policy?

Our Privacy Policy answers the main questions about how we collect, use and store data. If you have any questions or any part of this paper is unclear, our data protection officer (DPO) is ready to assist you as described in Chapter 12 of the Privacy Policy. Please note that any form of the word “we” in the Privacy Policy refers to our Company as specified in Section 2 of the Privacy Policy.

2. Who is responsible for my data protection?

We are: Informacines sistemos ir technologijos, UAB;
Our company code: 300536563;
Our address: Pramones 15, Siauliai;
E-mail: GDPR@bacloud.com;
Phone: +37070035001.

3. Why do you collect data about me?

We provide services to our registered users, so when registering on our website, we ask you to provide us with certain personal data that is necessary for services and payment for them, as well as necessary for the fulfillment of certain obligations in accounting, tax, and similar areas.
Also, we can use your e-mail in order to send messages related to our services, e.g., about ongoing renovation works, etc.

4. What data do you collect, use and store about me? What kind of information should I give you and why?

When you register on our website in order to receive our services, we ask you to provide only the personal data that is needed for the provision of services, payment, or fulfillment of obligations in accounting, tax, or similar areas.

In this regard, we ask you to provide your full name and contact details (e-mail address, phone number, residential address). In case a company will pay for the services provided, it should also indicate the name, company code, and VAT number of the company that will pay for the services provided.

When ordering specific services, we may ask you to provide additional information related to payment – credit/debit card details or other payment information (e.g., bank account number).

After you have provided services, we store information about the services you have been provided, as well as other information about the payment of services.

5. What is the legal basis for collecting data about me?

We collect data about you legally because:

  • By registering on our website, you agree to the terms of Service and (in this way) have concluded a contract with us (GDPR, Article 6, 1 p.);
  • We collect your data to meet our obligations in accounting, tax, and similar areas (GDPR, Article 6, 1 p.).

6. Do you collect sensitive data about me?

We do not collect any sensitive data about you.

7. Do you conduct automated decision-making or profiling based on my data?

Automatic decision-making is not made, you are not profiled.

8. Do you share my data with other entities?

Your data can be transmitted to:

  • Companies that provide IT, data storage, and similar services with non-disclosure obligations in the field of data protection. Please note that we do only transmit your data to the service providers without which we would not be able to provide services to you;
  • Legal authorities, to the extent necessary for the performance of legislative duties and the defense of legitimate interests;
  • Legal service companies, and law offices, as far as the defense of legitimate interests are concerned.

9. Do you share my data with entities outside the European Economic Area (the European Economic Area comprises all EU member states and Norway, Iceland, and Liechtenstein)?

No.

10. How long do you store my data?

We store information about the services provided to you for two years after you terminate the contract with us.

All other data related to you will be stored in accordance with the Index of Retention Periods for General Documents approved by the Chief Archivist of the Republic of Lithuania or the limitation period applicable to the relevant legal relations.

11. What action can I take on my data that you store in your company?

If you want to take the steps below, please contact our data protection officer (DPO) with the contacts referred to in Chapter 12 of this Privacy Policy. Please note that these rights may be subject to statutory exceptions and restrictions.

  • To request disclosure of your data;
  • To submit a request to correct your available data;
  • To submit a request to delete your available data;
  • To request restrict access to or delete your available data;
  • To dispute the collection, use, and storage of your data in our company;
  • To request to export your data or transfer it to another company;
  • Submit a complaint to the State Data Protection Inspectorate (more information on vdai.lrv.lt/en);

12. How can your data protection officer (DPO) help me?

If you have any questions, comments, or complaints about the way we collect, use and store data, our data protection officer (DPO) is ready to assist you. If you need any help, please e-mail us at GDPR@bacloud.com.

Newsletters privacy policy

Informacines sistemos ir technologijos, UAB takes care of protecting your data. We comply with the General Data Protection Regulation of the European Union (GDPR) and other data protection laws that we collect, use and store in our company.

1. How should I read this Privacy Policy?

Our Privacy Policy answers the main questions about how we collect, use and store data. If you have any questions or any part of this paper is unclear, our data protection officer (DPO) is ready to assist you as described in Chapter 14 of the Privacy Policy. Please note that any form of the word “we” in the Privacy Policy refers to our Company as specified in Section 2 of the Privacy Policy.

2. Who is responsible for my data protection?

We are: Informacines sistemos ir technologijos, UAB;
Our company code: 300536563;
Our address: Pramones 15, Siauliai;
E-mail: GDPR@bacloud.com;
Phone: +37070035001.

3. Why do you collect data about me?

You have given your consent to receive our newsletter or you are our client and we want to provide you with our relevant suggestions. In order to do so, we must collect, use and store information about you.

4. What data do you collect, use and store about me?

For this purpose, we do store your e-mail address, as well as information about newsletters sent to you.

5. What kind of information should I give you and why?

In order to receive our newsletters, you must provide us with your e-mail address.

6. What data do you collect about me from other sources?

We do not collect your data from other sources.

7. What is the legal basis for collecting data about me?

We collect data about you legally because:

  • By subscribing to our newsletter, you have given your consent to receive the newsletter (GDPR, Article 6, 1 p.);
  • We have a legitimate interest in advertising our goods to our customers (GDPR, Article 6, 1 p.).

8. Do you conduct automated decision-making or profiling based on my data?

Automatic decision-making is not made, you are not profiled.

9. Do you collect sensitive data about me?

Your sensitive data is not collected.

10. Is my data being passed on to anyone?

Information about you can be transmitted to news provision companies, newsletters, and news platforms, as well as to companies providing marketing services.

11. Do you share my data with entities outside the European Economic Area (the European Economic Area comprises all EU member states and Norway, Iceland, and Liechtenstein)?

We do not share your data with entities outside the European Economic Area.

12. How long do you store my data?

If you have given your consent that you want to receive newsletters, we will keep the information about you for this purpose until the withdrawal of your consent or for three years. Every three years we will ask you whether you still want to receive our newsletter and in this way, we will update your consent.

If you are our customer and receive our newsletters, we will store information about you for this purpose until you terminate the contract or refuse to receive our newsletters.

You can refuse to receive our newsletters or revoke your consent by contacting our data protection officers (DPO), their contacts are stated in Section 14 of this Privacy Policy.

13. What are my rights?

If you want to take the steps below, please contact our data protection officer (DPO) with the contacts referred to in Chapter 14 of this Privacy Policy. Please note that these rights may be subject to statutory exceptions and restrictions.

  • To request disclosure of your data;
  • To submit a request to correct your available data;
  • To submit a request to delete your available data;
  • To request restrict access to or delete your available data;
  • To dispute the collection, use, and storage of your data in our company;
  • To request to export your data or transfer it to another company;
  • To submit a complaint to the State Data Protection Inspectorate;
  • To withdraw the consent at any time or to refuse to receive our direct marketing content.

14. How can you help me?

If you have any questions, comments, or complaints about the way we collect, use and store your data, our data protection officer (DPO) is ready to assist you. If you need any help, please e-mail us at GDPR@bacloud.com.